Magic Word

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We learned them as children, but no mater your age these essential words are effortless khổng lồ say andconvey a wealth of meaning to others. They have sầu a powerful ability khổng lồ create positive interactions, so look for opportunities lớn use them every day.

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"Please"

Using "please" expresses both respect & consideration for those with whom we"re interacting because it changes a comm& inkhổng lồ a request. It sets the tone for whatever follows và is one of most important universal manners.

"Thank You" và "You"re Welcome"

Most people know to lớn express their thanks for gifts, favors, awards, và the lượt thích. But we sometimes fail to recognize & show appreciation for the everyday courtesies that come our way, such as when someone holds the door or lets us go ahead in line. Expressing thanks for these little services is a hallmark of civility.

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When someone says, "thank you," the best response is, "you"re welcome." Don"t be bashful—accept the credit for your kindness. It"s subtle, but an "it was nothing" is actually saying that you place no value on what you did. By accepting thanks graciously you can also encourage the "thank-you" habit.


"Excuse Me"

"Excuse me," "pardon me," và "I beg your pardon" all express your awareness that you"ve sầu inconvenienced someone else. Make it a habit khổng lồ excuse yourself whenever you vì chưng the following:

Make a necessary interruption: "Excuse me, but you have sầu a phone Điện thoại tư vấn." Make a request: "Excuse me, but this is the non-smoking section." Acknowledge an error: "Excuse me. I didn"t realize that you were already waiting in line." Acknowledge a faux pas, such as burping: "Excuse me."

Leave a conversation: "Excuse me, I wish I could chat longer, but I have to lớn leave now." Get up from the table: "Please excuse me."

"I"m Sorry"

Making và accepting apologies gracefully are acts of courtesy & maturity, and they are important for matters both big and small. Sincere apologies can defuse volatile situations; it"s hard for most people khổng lồ remain angry with someone who takes responsibility for his own actions. "I"m sorry" is also one of the simplest & often kindest ways lớn express sympathy or regret. A job loss, an illness, a death in the family, or the loss of a pet are all times when you might say sorry. At these times, keep it simple—you don"t need lớn elaborate if you aren"t sure what else lớn say.